Help Center
Find answers to common questions and learn how to get the most out of Earonman
Need Help?
Can't find what you're looking for? Contact our support team at info@earonman.com
🚀 Getting Started
How do I start training?
After logging in, go to your dashboard and select a lesson from the available exercises. Start with Level 1 and progress through increasingly challenging exercises as you improve.
What are the different types of exercises?
Earonman offers interval training, chord recognition, harmonic progression exercises, and more. Each exercise type is designed to develop specific aspects of your musical ear.
📊 Progress & Achievements
How does the XP system work?
You earn XP (experience points) by completing exercises correctly. The more accurate you are, the more XP you earn. As you accumulate XP, you'll level up and unlock new challenges.
What are badges and how do I earn them?
Badges are special achievements you earn by reaching milestones, maintaining streaks, or completing specific challenges. Check your profile to see all available badges and track your progress toward earning them.
What is a streak?
A streak is the number of consecutive days you've practiced. Maintain your streak by completing at least one exercise each day. Streaks help build consistent practice habits.
💳 Subscription & Billing
What's included in the Premium subscription?
Premium includes unlimited access to all exercises, advanced training modules, detailed analytics, all badges and achievements, and priority support. You also get access to new features as they're released.
Can I cancel my subscription?
Yes, you can cancel your subscription anytime from your account settings. You'll continue to have access to Premium features until the end of your current billing period.
Is there a free trial?
New users get a free trial to experience all Premium features. Check the pricing page for current trial offers.
🔧 Technical Support
I'm not hearing any sound
Make sure your device volume is turned up and not muted. Check that your browser has permission to play audio. Try refreshing the page or using a different browser if the problem persists.
Which browsers are supported?
Earonman works best on modern browsers including Chrome, Firefox, Safari, and Edge. Make sure you're using the latest version for the best experience.
How do I manage email notifications?
Go to Email Preferences to customize which emails you receive from Earonman.